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Service and Repair

Before you send your Arbortech tool  in for service,  please check the  relevant FAQs and troubleshooting pages below:

AS170 Brick and Mortar Saw FAQs and Troubleshooting

TURBO Plane FAQs and Troubleshooting

Mini TURBO FAQs and Troubleshooting

TURBO Shaft FAQs and Troubleshooting

Contour Sander FAQs and Troubleshooting

Mini Grinder FAQs and Troubleshooting

Power Chisel FAQs and Troubleshooting

Trade Blade FAQs and Troubleshooting

Industrial Woodcarver FAQs and Troubleshooting

To have your Arbortech tool serviced or repaired, please contact us below . Parts ordering is also available

For Technical advice / information, please contact Arbortech via e-mail: customerservice@arbortech.com.au or call on +61 8 9249 1944 between 8 am – 4pm, Australian Western Standard Time.

Returning a tool for Service / Repair

When shipping your Arbortech product, please package the items in a way as to protect them during shipment and be sure to include a copy of your dated proof of purchase if claiming a warranty, along with a written statement describing the problem you are having as well as your name, return shipping address and daytime contact number.

Arbortech suggest that the package be suitably insured against loss or accidental damage for which we cannot be responsible.

Issue: The tool does not run at all.

After 40-50 hours of use, the carbon brushes will likely need to be replaced. We recommend this is done by a suitably experienced repairer.

Issue: The tool does not run at all.

Double check your electrical outlet by plugging a known working item (such as a light or radio) into the outlet to test for electrical service.

Issue: The tool seems “sluggish” or labors to achieve the desired speed.

Fine dust particles and sawdust can enter the tool causing a loss in performance. Unplug and “blow out” the tool using dry compressed air to clean out all ventilation openings and the switch levers of foreign matter.

Note: Do not attempt to clean by inserting pointed objects through openings in the tool.